Community Partnership of Southeast Missouri (CP SEMO) Privacy Policy

Effective Date: February 14, 2025

Community Partnership of Southeast Missouri (CP SEMO) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, engage with our programs, or interact with us in any other way.

1. Information We Collect

We collect various types of information to provide services, improve user experience, and ensure compliance with regulations. The information we collect includes:

A. Personal Information You Provide

When you engage with CP SEMO, you may provide personal information such as:

  • Name, address, email, and phone number

  • Demographic details (e.g., age, gender, income range)

  • Information related to program participation

  • Payment details (for donations or event registrations)

B. Information Collected Automatically

When you visit our website, we may collect:

  • IP address, browser type, and device information

  • Pages visited, time spent on our site, and referring websites

  • Cookies and similar tracking technologies (see Cookies & Tracking Technologies below)

C. Third-Party Information

We may receive information from partner organizations or service providers when necessary for program eligibility verification, funding compliance, or service improvement.

2. How We Use Your Information

CP SEMO uses the information collected for purposes including:

  • Providing and improving our programs and services

  • Responding to inquiries and processing service requests

  • Communicating updates, newsletters, and fundraising appeals

  • Ensuring compliance with legal and funding requirements

  • Conducting research and impact assessments (data will be anonymized when possible)

We do not sell or rent personal information to third parties.

3. How We Share Your Information

We may share your information only in the following situations:

  • With Partner Organizations – When necessary for program eligibility, referrals, or service coordination.

  • With Service Providers – Third-party vendors assisting with website maintenance, payment processing, or communications.

  • When Required by Law – In response to legal requests, court orders, or to protect CP SEMO’s legal rights.

  • With Your Consent – If you explicitly authorize sharing your information with another entity.

4. Donor Privacy Policy

CP SEMO is committed to respecting and protecting the privacy of our donors. This section outlines our practices regarding donor information.

A. Information Collected from Donors

When you make a donation, we may collect the following information:

  • Name, address, phone number, and email address

  • Payment details (credit card, check, or other donation methods)

  • Donation history and preferences

  • Any personal messages or instructions included with the donation

B. How Donor Information Is Used

We use donor information to:

  • Process and acknowledge donations

  • Send receipts and tax-deductible documentation

  • Keep donors informed about CP SEMO’s impact and future fundraising efforts

  • Maintain accurate records for legal and accounting purposes

C. How We Protect Donor Information

  • Payment Security: All online donations are processed through secure, PCI-compliant payment platforms. CP SEMO does not store credit card information.

  • Confidentiality: We do not sell, trade, or share donor information with third parties, except as required by law.

  • Opt-Out Policy: Donors may request to be removed from mailing lists or restrict the use of their data by contacting us.

To modify your communication preferences, email us at info@cpsemo.org or call (573) 651-3747.

5. Data Security

CP SEMO implements security measures to protect your personal information, including:

  • Secure storage of personal data

  • Restricted access to authorized personnel

  • Encryption of sensitive data when transmitted online

While we take reasonable steps to protect your data, no system is completely secure. We encourage you to use caution when sharing personal information online.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we have about you

  • Request correction or deletion of your data

  • Opt-out of marketing communications

  • Withdraw consent for data processing where applicable

To exercise any of these rights, contact us at info@cpsemo.org or call (573) 651-3747.

7. Cookies & Tracking Technologies

Our website may use cookies to:

  • Improve user experience and site functionality

  • Analyze website traffic and engagement

  • Remember user preferences

You can manage cookie settings through your browser. Disabling cookies may affect website functionality.

8. External Links

Our website may contain links to third-party websites. CP SEMO is not responsible for the privacy practices of external sites. We encourage you to review their policies before sharing personal information.

9. Children’s Privacy

CP SEMO does not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected such information, please contact us immediately.

10. Updates to This Privacy Policy

We may update this policy periodically. Any changes will be posted on our website with an updated effective date.

11. Contact Us

For questions about this Privacy Policy, please contact:

Community Partnership of Southeast Missouri
40 S. Sprigg St.
Cape Girardeau, MO 63703
Email: info@cpsemo.org
Phone: (573) 651-3747